Privacy Policy for MyBookKeepHub

Effective Date: March 30, 2026

MyBookKeepHub ("we", "our", "us") is a product of NIWAJ TECH UGANDA LIMITED. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

1. Information We Collect

a) Personal Information

Name
Phone number
Email address
Business name
User credentials (secured)

b) Business & Financial Data

Sales and transaction records
Expenses and income entries
Employee and payroll data
Inventory and stock records

c) Device & Usage Information

Device type and operating system
App usage data
IP address
Log and diagnostic data

d) Payment Information

Mobile money transaction references (MTN, Airtel)
Payment status and history

We do NOT store your mobile money PIN or sensitive financial credentials.

2. How We Use Your Information

Provide bookkeeping and financial tracking services
Process subscription payments
Send important notifications
Improve app performance and user experience
Provide customer support
Ensure security and prevent fraud

3. Data Sharing and Disclosure

We do NOT sell your personal data.

We may share data with:

Payment providers (MTN, Airtel, XCEL)
Cloud hosting providers
Legal authorities if required by law

4. Data Security

Encryption of sensitive data
Secure APIs and authentication
Role-based access control
Continuous monitoring

5. Data Retention

We retain your data as long as your account is active or as required for legal and financial reporting.

6. Your Rights

Access your data
Correct inaccurate information
Request deletion of your data
Withdraw consent

Contact: support@mybookkeephub.com

7. Children's Privacy

MyBookKeepHub is not intended for children under 13 years of age. We do not knowingly collect data from children.

8. Third-Party Services

Our app may integrate with mobile money providers, analytics tools, and cloud infrastructure services, each with their own privacy policies.

9. International Data Transfers

Your data may be stored or processed outside Uganda using secure cloud services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website.

11. Contact Information

NIWAJ TECH UGANDA LIMITED
Kisaasi Rd, Ndundu Complex, Kampala, Uganda
Phone: +256 785 350 380
Email: support@mybookkeephub.com
Website: www.niwajtech.com